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FAQ Returns & Exchanges
1. What's Our Return & Exchange Policy?
Returns order are accepted if returned within 14 days of order received.
2. How Do I Make A Return?
Simply fill out the Online Return Form HERE and submit to us. We will contact you upon confirmation. Please keep in mind, that the items you wish to make a return, ensure your item(s) does not fall under the non-returnable categories.
3. What's The Item Exchange Eligibility?
- Exchanges are only available for size and/or colour of the same item ordered.
- Kindly indicate the new size and/or colour you'd like to exchange with in the return form.
- Exchanging for a different item is strictly not allowed unless it is a case to case basis and is approved by our quality check department.
4. Return Delivery Charges
- Delivery & Pick-up charges are borne by the customer.
- Please request for item pick-up by our delivery courier partner in the return form.
For more information refer to our Return Policy.